Empowering PAYGO 2.0

In June 2023, a thought provoking paper on the PAYGO business model and its evolution towards “PAYGO 2.0” co authored by USAID’s Power Africa and William Nolens of Paygo lab was published. The PAYGO 2.0, is a model that places the customer at the center of operations. This new model will transform off-grid energy providers’ approach to customer service, […]