Create sales funnel through
targeted activities

Define different steps of the customer acquisition journey and follow your sales activities as customers move down the sales funnel

Personalised qualification of leads

Data collection to know customers

Customised user interface focused on prospecting activity


Mass download of prospects’ database

Individualised agents’ performance

Day-to-day activities

Track everything related to customers activities

Manage and monitor daily sales and customer-related activities such as communications, event logs, received payments and stock movement

History of customer activities and interactions

SMS communication

Management of customer payments

Control of customer assets

Promotions and incentive referral programms


Increase customer loyalty and drive growth

Improve your customer satisfaction through efficient aftersales processes leveraging Upya’s ticketing system and centralised assets management

Management of defective units

Customer satisfaction serveys

Ticketing system

Repossession of assets

The right product for customer management activities

Upya Collect

Upya Collect meets the needs of distributors who enter into a new market or geographical area and enables accurate data collection and lead generation by gathering and analysing any type of data

Offline | Online data collection via smartphone

15+ question types in any language

Allows to build sales funnel and start selling

Upya Grow

Upya Grow meets the needs of distributors of any assets with embedded flexibility, modularity and possibilities for scaling up your B2C business

Centralised management of customers, field agents, payments and inventory

No code skills needed

Scales with your business

Upya Flows

Upya Flows meets the needs of operators that manage complex and repetitive processes across teams in HQ and the field

Workflows creation and control

Intuitive UX/UI for effortless flows

Tasks and Tickets for team coordination

| 1,100+ сlients base

People got access to safe drinking water

| 100% repayment history

A smooth customer management reduces the risk of abandonment

| 9+ entities all across Kenya

The company enjoys Upya’s entity structure to operate in different regions

| Vertical

The level of professionalism of the support team and the ease of adoption helped Aqua Clara to start using Upya faster and to manage customers better