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Upya: Adding Value to the E-mobility Sector

  • January 17, 2024

Articles

Upya speaks up about the booming E-Mobility industry and how we add value by connecting field operations through process automation

There are 15 million moto-taxis in Sub-Saharan Africa and and each year 1 million are being added. Spirited entrepreneurs are taking up the challenge and building businesses that undoubtedly will benefit our cities, our health and our planet! There is, however, no clear roadmap that gives a precise picture of where E-mobility will be in 2 or 5 years. In this environment of uncertainty, how can Upya help e-mobility players to scale?

Upya’s value relies on these main axes: 1) Digitizing field sales and operations with the right tools, 2) Bringing in process automation with the right level of flexibility to optimize operations and enhance efficiencies.

 

1. Digitizing sales & operations from the ground to HQ

Upya offers a variety of solutions that allow e-mobility players to digitize what is happening on the ground, here are a few to consider:

  • Create and manage the sales funnel of boda riders through the Upya field app, by collecting valuable KYC, categorizing leads (hot, warm, cold etc.) and ultimately converting them to new customers
  • Seamlessly keep track of the money whether transactions are in cash, through our cash reconciliation process, or mobile money thanks to integration with mobile money operators across Africa. Today, our clients manage 5000+ daily payments
  • Define and implement a variety of commercial offers through our deals module users can create lease offers, full-upfront pricing, subscription-based pricing, loan offering with interest rates and loan schedules, bundles, promotions and more
  • Manage your inventory from assembly (through our MRP) to distribution across multiple warehouses, distribution centers, third party vendors and flag defective units, repairs and second-hand products
  • Collect any type of data, at anytime from anywhere through our robust data collection module, whether it is to claim carbon credits or collect customer feedback
  • Leverage our open APIs to integrate to IOT solutions for the batteries/bikes or other software solutions.

 

2. Flexible process automation to scale

As a growing portion of operations are digitized, there is an opportunity to streamline processes by replicating and automating workflows.

What it does:

Our workflow automation module allows players in E-mobility to define, replicate and automate their operational processes, from the field to head office, by connecting steps, teams, scenarios and actions into workflows.

Companies can automate the management of defective batteries, customer approval processes, payment due notifications and so forth.  

It considers a variety of triggers and time-based rules that give processes a wide range of automation possibilities based on multiple variables.

Our service:

Upya offers organizations the possibility of collaborating with our team to replicate existing or new processes. Using an agile methodology, customers map out their processes, explain those to the Upya team that then replicates them, through multiple exchanges, iterations, and testing. 

DIY

Through the workflow creator, teams can also build and/or edit workflows by themselves, giving them additional flexibility to change and add processes as they continue building their operations.

Workflow Automation

Undoubtedly, the e-mobility sector is a very exciting space that will positively impact people and planet. To make it work, at scale, digitalization will play a key role – Upya is here to help.

E-Mobility

Upya helps to drive and streamline e-mobility businesses from customer acquisition and leasing to battery swapping

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