Go-to digital solution for
E-Mobility ventures

Сategorise customers to allow prospecting activity and sales funnel management

As information is collected about future customers, Upya allows flagging the prospect’s interest based on any internal qualifications. When customer lists are compiled and viewed, the overall strength assessment of the sales funnel can be performed and critical decisions can be made, for instance in terms of sourcing bikes or parts

Streamline swapping station operations and maximise efficiency

Through the mobile app, station operators seamlessly swap incoming batteries for outgoing batteries per customer. As the swap happens, customisable fares are applied and communicated to the driver for cash or MoMo payment. Event logs and purchase history is automatically recorded per driver, station and asset

Control stock ownership, repairs and deployment

Bikes and batteries, other finished goods or parts are uploaded and automatically assigned to a warehouse or a distribution centre at any point in time. Individual items can be scanned into stock by operational teams as they collect an item from a warehouse or swap station. Stock levels are tracked at all times to ensure proper inventory management

Offer and control a comprehensive pricing mix

Implementing flexible payment plans is easy and helps address different types of customer profiles and a wide variety of market and pricing strategies. Our system allows set-up top-ups, subscription-based terms, full-upfront deals, PAYGO or even loans while also implementing promotional or seasonal pricing and referral programs

Manage customer requests and field operations

Upya’s ticketing system offers a complete solution to manage requests coming directly from customers or raised by operational field staff. Similarly, tasks can be sent to on-the-ground personnel for them to perform specific actions or fill in standardised reports within a well-defined time frame

Collect payments through cash or mobile money

Collect payments in the Last Mile, leveraging Upya’s integration with the major mobile money providers and/or cash or float payments

Ensure an easy adoption for field teams and swap station operators

Light by mobile app design is compatible with all generations of Android phones. Accommodates low connectivity situations, and favours icons over texts

Connect specific Upya modules with existing software and hardware solutions

Upya’s open APIs make it easy to connect our tools to other software such as accounting, GPS trackers, PAYGO technology and other IOT-based hardware. Critical data points to be tracked are defined and consolidated at the customer, station or asset level

Features to support your activities

Agent Management & Commissions

Follow agents’ activity and performance while defining their commissions structure

Customer Management

Create, grow and have constant access to customer base

Payment Collection & Deal Types

Create any deal and track customer payments from mobile money to cash

Asset Management

Track stock from HQ to the end customer

Analytics & Reports

Visualise and analyse operations with powerful dashboards

Ticketing System

Manage and improve team coordination and ultimately customer relationship


The right product for your needs

Upya Collect

Upya Collect meets the needs of distributors who enter into a new market or geographical area and enables accurate data collection and lead generation

Offline | Online data collection via smartphone

15+ question types in any language

Allows to build sales funnel and start selling

Upya Grow

Upya Grow meets the needs of distributors of any assets with embedded flexibility, modularity and possibilities for scaling up your B2C business

Centralised management of customers, field agents, payments and inventory

No code skills needed

Scales with your business

Upya Flows

Upya Flows meets the needs of operators that manage complex and repetitive processes across teams in HQ and the field

Workflows creation and control

Intuitive UX/UI for effortless flows

Tasks and Tickets for team coordination

| +35% of new prospects

It takes less effort to collect prospects’ data

| +44% of new signings

It became easier to turn prospects into clients

| 10 minutes turnaround time

The company enjoys Upya’s customer support

| Vertical

Flexibility and responsiveness, onboarding processes and the reliability of the solutions make Reno Power’s experience with Upya an integral part of the startup’s growth