Track inventory from warehouses to end customers
Whether serialised or not, follow every stock movement and control who’s holding what stock up to installation at your end customer
Сategorise customers to allow prospecting activity and sales funnel management
As information is collected about future customers, Upya allows flagging the prospect’s interest based on any internal qualifications. When customer lists are compiled and viewed, the overall strength assessment of the sales funnel can be performed and critical decisions can be made, for instance in terms of sourcing bikes or parts
Offer and control a comprehensive pricing mix
Implementing flexible payment plans is easy and helps address different types of customer profiles and a wide variety of market and pricing strategies. Our system allows set-up top-ups, subscription-based terms, full-upfront deals, PAYGO or even loans while also implementing promotional or seasonal pricing and referral programs
Collect payments through cash or mobile money
Leverage Upya’s integration with the major mobile money providers and/or cash or float payments
Manage customer requests and field operations
Upya’s ticketing system offers a complete solution to manage requests coming directly from customers or raised by operational field staff. Similarly, tasks can be sent to on-the-ground personnel for them to perform specific actions or fill in standardised reports within a well-defined time frame
Replicate processes and increase operational efficiency
Define or replicate any type of process from HQ to the field by connecting steps, teams, scenarios and actions into centralised workflows. Leverage rules to automatically trigger time-sensitive tasks to be performed by teams on the ground. Automatically notify personnel through pop-ups and ticket alerts
Ensure an easy adoption in challenging environments
Upya’s mobile app design is compatible with all generations of Android phones. Accommodates low connectivity situations, and favours icons over texts
Connect specific Upya modules with existing software and hardware solutions
Upya’s open APIs make it easy to connect our tools to other software such as accounting, GPS trackers, PAYGO technology and other IOT-based hardware. Critical data points to be tracked are defined and consolidated at the customer, agent, shop or asset level
Payment Collection & Deal Types
Create any deal and track customer payments from mobile money to cash
Agent Management & Commissions
Follow agents’ activity and performance while defining their commissions structure
Upya Collect
Upya Collect meets the needs of distributors who enter into a new market or geographical area and enables accurate data collection and lead generation
Offline | Online data collection via smartphone
15+ question types in any language
Allows to build sales funnel and start selling
Upya Grow
Upya Grow meets the needs of distributors of any assets with embedded flexibility, modularity and possibilities for scaling up your B2C business
Centralised management of customers, field agents, payments and inventory
No code skills needed
Scales with your business
Upya Flows
Upya Flows meets the needs of operators that manage complex and repetitive processes across teams in HQ and the field
Workflows creation and control
Intuitive UX/UI for effortless flows
Tasks and Tickets for team coordination
People got access to safe drinking water
A smooth customer management reduces the risk of abandonment
The company enjoys Upya’s entity structure to operate in different regions
The level of professionalism of the support team and the ease of solution’s adoption helped Aqua Clara to start using Upya faster and to manage customers better
