Upya Flows

Increase your operational efficiency at scale through
workflow automation

Upya Flows meets the needs of organisations that manage complex and repetitive
processes across teams from HQ to the field

Upya Flows allows any organisation to streamline its processes, optimise team coordination and improve customer satisfaction

Workflows creation and control

Centrally define, replicate and automate your operational processes, from the field to head office, by connecting steps, teams, scenarios and actions

Tasks and tickets

Leverage our ticketing capabilities to include team coordination, customer interactions and work-to-done into your workflows

Connect and collect any data

Leverage our ticketing capabilities to include team coordination, customer interactions and work-to-done into your workflows

Internal alerts and external communications

Trigger automated notifications to web or mobile app users based on customisable scenarios and include SMS or USSD interactions with customers or external parties

Teams

Create teams by combining multiple user types, from web to app users and admins to field operators. Trigger actions that need to be processed by a specific team member within a given team

CRM capabilities

Upya Flows is directly connected to our standard CRM capabilities, allowing for your workflows to include critical operational and sales features

Off-the-shelf workflow templates

Select from industry-relevant workflow templates to get a quick start in optimising processes, being able to edit where necessary

Upya’s workflow implementation expertise

Work with the Upya Team to optimise your processes, replicate and implement them on Upya. Through interactions, iterations and training, Upya offers its expertise to support your teams through its digital transformation

| We didn't stop there. More features you get

Flows include all the must-have features to automate processes

Intuitive UX/UI

Rule based scenarios

Customisable role creation

Event logs per user, asset or customer

Entities to specify flows per country or regions

Multiple levels of user permissions

Integration to third party tools

Powerful analytics and reports

Ready to start?

Get the Upya Flows pricing that is adapted to your needs and make a decision

| Success in action

These companies already experienced Upya's effectiveness

Reno Power

Scaling and Digitising

Aqua Clara

Digital Evolution

WeLight

For Mini-Grids Success

More case studies

Upya Flows

Increase your operational efficiency at scale throughworkflow automation

Upya Flows meets the needs of organisations that manage complex and repetitiveprocesses across teams from HQ to the field

Upya Flows allows any organisation to streamline its processes, optimise team coordination and improve customer satisfaction

Workflows creation and control

Centrally define, replicate and automate your operational processes, from the field to head office, by connecting steps, teams, scenarios and actions

Tasks and tickets

Leverage our ticketing capabilities to include team coordination, customer interactions and work-to-done into your workflows

Connect and collect any data

Leverage our ticketing capabilities to include team coordination, customer interactions and work-to-done into your workflows

Internal alerts and external communications

Trigger automated notifications to web or mobile app users based on customisable scenarios and include SMS or USSD interactions with customers or external parties

Teams

Create teams by combining multiple user types, from web to app users and admins to field operators. Trigger actions that need to be processed by a specific team member within a given team

CRM capabilities

Upya Flows is directly connected to our standard CRM capabilities, allowing for your workflows to include critical operational and sales features

Off-the-shelf workflow templates

Select from industry-relevant workflow templates to get a quick start in optimising processes, being able to edit where necessary

Upya’s workflow implementation expertise

Work with the Upya Team to optimise your processes, replicate and implement them on Upya. Through interactions, iterations and training, Upya offers its expertise to support your teams through its digital transformation

| We didn't stop there. More features you get

Flows include all the must-have features to automate processes

Ready to start?

Get the Upya Flows pricing that is adapted to your needs and make a decision

| Success in action

These companies already experienced Upya's effectiveness

Verticals

Features

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Company

Increase your operational efficiency at scale through
workflow automation

Upya Flows meets the needs of organisations that manage complex and repetitive
processes across teams from HQ to the field