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From Onboarding to After-Sales: Lumos’s 5-Step Workflow
Lumos transformed scattered, manual processes into a fully digital five-step workflow with Upya, connecting field agents, warehouses, and customer care across Nigeria and Côte d'Ivoire on one platform.
Keeping Cash PAYGO Payments Under Control: From Agent to HQ
Delayed handovers. Mismatched records. Financial discrepancies. These common PAYGO headaches disappear with the right process. Here's how to keep cash payments under control from the moment a client pays to the moment HQ confirms receipt.
The Rise of Alternative Credit Scoring in Emerging Economies
In Nairobi, a street vendor named Grace has never held a bank account. Yet last month, she received a micro loan—approved in under three minutes, based entirely on how she uses her phone. This is the quiet revolution reshaping credit in emerging markets
Couldn't make our recent webinar on automation? Here's everything you need to know about transforming your manual processes into efficient, automated workflows.