Streamline your operations by enhanced efficiency and replication
Define, replicate and automate your operational processes, from the field to head office, by connecting steps, teams, scenarios and actions into workflows
Step-by-step workflow creation
Highly configurable and customisable
Rule-based triggers for scenario building
Automations or suggestions of next steps
Unlimited number of levels and scenarios within a single workflow
Centralised control for business compliance
Ticketing System
Efficiently coordinate work from HQ to the field
Include our ticketing capabilities into your workflows to efficiently coordinate work from HQ to the field. Involve your customers, teams or field staff to raise tickets and complete tasks
Task and ticket templates
Monitoring of completion
Ownership and accountability tracking
Processing through web platform or field mobile app
Integrated forms/reports for information input and sharing
Notifications
Guarantee timely notifications leveraging communication channels
Ensure pending tasks are not forgotten and automated notifications reach their intended audience thanks to a variety of communication channels
Pop-ups and task notifications to field team through mobile app
Ticket alerts for admins to process
Automated SMS communication to end-customers
The right product for your workflow automation activities
Upya Collect
Upya Collect meets the needs of distributors who enter into a new market or geographical area and enables accurate data collection and lead generation by gathering and analysing any type of data
From customer acquisition to support, WeLight uses Upya to provide electrify-as-a-service to its customer base. Thanks to a ticketing system and workflow automation it ensures the successful coordination of customer requests, teams and field operations