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  • Verticals

    Verticals

    Data Collection & Carbon Credits

    Bridge the gap between surveys and local realities

    Field Services

    Increase operational efficiency at scale through workflow automation

    Agent & Shop Network

    Digitise, optimise and scale your distribution

    PAYGO

    Run a successful PAYGO distribution business

    Micro Finance

    Monitor and analyse customer data, enhance service quality

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    Execute digital data collection and create seamless workflows

  • Features

    Features

    Agent Management & Commissions

    Follow agents’ activity and performance while defining their commissions structure

    Analytics

    Make the right decisions through powerful data analytics and visualisation

    Customer Management

    Create, grow and have constant access to customer base

    Data Collection

    Leverage sophisticated data collection and ensure accuracy

    Inventory Management

    Track stock from HQ to the end customer

    Payment Collection & Deal Types

    Create any deal and track customer payments from mobile money to cash

    Bulk SMS Communication

    Reach customers through mass or standardized SMS messaging

    Workflow Automation

    Replicate and automate processes to increase operational efficiency at scale

    Ticketing System

    Manage and improve team coordination and ultimately customer relationship

    Territory & Partner Management

    Tailor market approach per region or implementation partner

    Loan Management

    Implement asset financing through a sophisticated and
    flexible loan management tool

  • Use Cases

    Use Cases

    Field Solutions for Carbon Credits

    Eliminate the risk of double counting, ensure data accuracy and integrity

    Field Solutions for PAYGO Businesses

    Manage any pay-as-you-go distribution business, at every mile

    Field Solutions for PAYGO Smartphones

    Manage payment plans for your smartphone distribution business,
    increase sales while controlling risks

    Field Solutions for E-Mobility

    Drive and streamline E-Mobility businesses from customer acquisition
    and leasing to battery swapping

    Field Solutions for Mini-Grids

    Increase your sales and utilities’ operational performance through advanced customer management tools and efficient field team coordination

    Field Solutions for Agriculture

    Manage the distribution and sales of your agricultural products and services to smallholder farmers, at scale

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    About Us

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Is Upya right for your business?

  • September 25, 2023

Articles

All distribution companies are different, and day-to-day challanges are numerous. Are we right to help to solve them?

Using both mobile money with pay-as-you-go technology and thorough cash collections, Upya’s platform enables businesses to manage revenue and customer relationships. The platform is designed to unearth key data concerning consumer habits and payment patterns that can inform pricing models and distribution models. Comprising of a web portal and a mobile app the software provides a complete solution for the monitoring of deployed assets, easy client signups, on-the-spot contracts and survey data collection that can seamlessly be sent back to the business HQ.

All distribution companies are different, and the challenges you face on a day-to-day basis are numerous. As your business continues to evolve, our philosophy is to stay nimble and flexible. Allowing our solution and team to adapt with you, making sure we remain the right solution for your business.

Improving the end-user experience

Do you find yourself spending time deciding what type and structure of PAYG deals your business should be offering to customers?

You can create and control multiple deal types for individual products. Trial them in the field and then quickly pause or revise your deals. Our contract screen simplifies your payment and reconciliation process among clients, end-users, and agents with cash or mobile money solutions to monitor your live sales. Additionally, you can modify individual deals with quick-change button options. Upya makes it easy to iterate your business model as you roll out products.

Are you able to troubleshoot quickly and efficiently solve end-user requests?

At Upya, we create a central information hub that processes all your data with clear audit trails of sales, inventory, issues raised, payments made and much more. This allows your team to swiftly understand the background around the request and solve it.

Are you struggling to control your rapidly growing team of sales agents?

We set up a transparent approval system with total control over your network of agents that gives you visibility over their sales while keeping “control” of your offering to customers. There are multiple controls on cash collection, product availability and data collection requirements. You can utilise these to make sure your agents are operating as you want them to, without making their jobs more difficult than they already are!

Do you want to know where and who your best-performing sales regions and agents are?

Our platform is designed to provide you with the data you need quickly and simply accessed through filters and search functionality. You can see where, when and what the patterns of sale are depending on how you organise your business which can be reflected on the platform.

Is keeping track of your inventory too manual?

Our inventory management controls the movement of your stock from one location to the next. You can update your inventory count as your products leave a manufacturing unit to a warehouse or distribution centre. Then follow their journey via a shop or agent to the customers in remote areas. Upya will help you keep track of your products, whatever their value.

Do you want the ability to accurately record data offline in remote or underserved areas?

Using the Upya mobile app, you can empower your team of agents to work remotely, off-grid. They can store and then upload full and complete datasets once they return to a region with connectivity. You can specify the photo type, exact questions, drop-down menus and other parameters to ensure that the agents can work offline successfully.

Are you using multiple digital tools and want to simplify your IT operations?

Upya is specifically designed for last-mile use, and so can often replace or complement your existing software solutions. Every client we support has moved from one IT solution to ours, so we can offer advice and support in deciding on your strategy for migrating your data and training your team on new software. The goal is always to reduce your time input and simplify operations to make work easier for your staff.

Would you like to be able to drive what is happening in the field?

Through Upya you can manage/control/monitor the work of your agents or technical teams through our task management system. Assign individuals tasks to complete by the end of the day, ask for proof of completion and monitor progress. Your admin team set it up through the web platform and staff on the ground will receive the assignment and update progress through the mobile app.

Verticals

Data Collection & Carbon Credits

Agent & Shop Network Distribution

Field Services

PAYGO

Micro Finance

Micro Insurance

Features

Agent Management & Commisions

Customer Management

Inventory Management

Bulk SMS Communication

Ticketing System

/

Payment Collection & Deal Types

Workflow Automation

Analytics

Data Collection

Territory & Partner Management

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