In PAYGO Solar Home System (SHS) businesses, field agents are at the center of customer acquisition, onboarding, and repayment collection. Recent insights from the World Bank highlight how flexible PAYGO contract structures and well-aligned incentives can improve repayment performance and customer engagement. Yet, managing commissions at scale can quickly become complex and time consuming if done manually. That’s where Upya’s digital commission feature comes in.
1. Flexible Commission Structures
No two PAYGO businesses are the same. Upya enables distributors to design commission schemes that fit their sales strategy, whether focused on new SHS installations, repayment milestones, or both.
Commissions can be:
Based on a new SHS sale or repayment milestone.
Percentage-based, tied to product value or payments received.
Configured per product, deal type, or agent category to incentivize specific goals.
This flexibility ensures commissions remain aligned with business objectives and market realities. As GSMA notes, getting the commission model right is key to agent motivation and sustainable operations.
2. Motivate Agents with the Right Cadence
Timing matters, motivation is closely tied to how and when agents see their efforts rewarded. With Upya, commissions can be calculated and tracked daily, weekly, or monthly, allowing businesses to test and adapt what keeps their agents most motivated.
Daily = quick wins.
Weekly = consistent engagement.
Monthly = long-term goals.
This agility helps distributors keep their teams energized and high-performing.
3. Configure Challenges to Drive Performance
Upya’s Challenges Module takes commission management one step further. From the Web App, managers can easily create customized challenges by:
By frequency: daily, weekly, monthly.
By metric: sales, repayments, compounded results, or best performer.
By audience: agents, hubs, shops, technicians, etc.
Example: A distributor sets up a daily challenge where agents earn 10% of the value of SHS contracts sold. This real-time reward system motivates agents to focus on key products and celebrate immediate wins.
4. Transparent Tracking and Monitoring
Trust fuels motivation. Upya’s platform ensures transparency with:
Real-time logging of agent activities.
Dashboards showing individual and team KPIs.
Managers can spot top performers, identify struggling agents, and provide timely support all from one platform.
5. Simplify Payouts with Exportable Data
One of the biggest challenges in traditional commission management is reconciling data at payout time. Upya solves this by automatically calculating and providing downloadable commission data, making it easy to process agent payments without endless spreadsheets or manual errors.
The result: faster, error-free payouts that boost agent trust and manager confidence.
For PAYGO SHS distributors, keeping agents motivated is the backbone of success and PAYGO Solar Home System agent commissions are the key lever. Upya’s Commissions and Challenges modules digitize the entire process, eliminating manual bottlenecks, ensuring fairness, and boosting sales and repayment performance.
With transparent tracking, flexible schemes, and automated payouts, distributors can build stronger field teams and scale their operations sustainably.